Terms of Service

Last Updated: 2026/04/23

Company Name: 随州市浩霜丝商贸有限公司

Legal Representative:Cai Fangli

Tel: +86 16233228352

Email: service@mail.gkcfua.com

Unified Social Credit Code:91421302MAK5PF5K0K

Company Address: 湖北省随州市曾都区西城汉东楼社区6组152号

Welcome to gkcfua.com! We are committed to providing you with an exceptional shopping experience. Please read the following terms and conditions carefully before using our services. By accessing or using this website, you agree to comply with these terms.

1. Overview

These Terms of Service (hereinafter referred to as "Terms") apply to all activities on the gkcfua.com website. These terms constitute a legally binding agreement between you and 随州市浩霜丝商贸有限公司 (hereinafter referred to as "Company"). Please ensure you understand these terms before engaging in any transactions.

2. User Accounts

Registration Requirements: Certain features may require you to create an account. You must provide accurate and up-to-date information and are responsible for maintaining account security.

Account Security: You are responsible for keeping your account confidential and secure. If you detect any suspicious activity, please contact us immediately.

3. Product Information

Description Accuracy: We strive to ensure that all product descriptions, images, and pricing information are accurate but errors may occur. The company reserves the right to correct any inaccuracies.

Stock Availability: Some products may have limited quantities and are subject to stock availability.

4. Order Process

Placing Orders: By placing an order, you agree to purchase the products and be bound by these terms.

Order Processing Time: Orders are typically processed within 1 to 3 business days.

Confirmation and Tracking: After placing an order, you will receive an email confirmation. Once processed, tracking information will be provided.

5. Shipping and Delivery

Shipping Area: Delivery is available nationwide across Malaysia.

Delivery Time: Typically completed within 7 to 15 business days.

6. Return and Refund Policy

Return Period: Returns can be requested within 7 days from the date of receipt.

Refund Time: Refunds are processed within 15 business days.

Customer Support: Our online customer service is available Monday to Friday, 9:00 AM to 6:00 PM, excluding national holidays.

7. Privacy Policy

Data Protection: We value your privacy and are committed to protecting your personal information. For more details, please see our Privacy Policy.

8. Intellectual Property

All content on the website, including but not limited to text, images, and logos, is the intellectual property of the Company and protected by copyright laws. Unauthorized use of these materials is prohibited.

9. Limitation of Liability

The company is not liable for any direct, indirect, incidental, or special damages resulting from the use or inability to use the website.

10. Changes and Termination

The company reserves the right to modify these terms at any time. Changes will take effect immediately upon being posted on the website without prior notice.

11. Contact Information

If you have any questions or concerns, feel free to contact us:

Phone: +86 16233228352