Last Updated: 2026/04/23


Company Name: 随州市浩霜丝商贸有限公司

Legal Representative:Cai Fangli

Tel: +86 16233228352

Email: service@mail.gkcfua.com

Unified Social Credit Code:91421302MAK5PF5K0K

Company Address: 湖北省随州市曾都区西城汉东楼社区6组152号


Orders and Shipping

Order Processing Time: We typically process orders within 3-5 business days after receipt. During this period, you will receive a confirmation email to track your order status.

Delivery Time: Products are expected to arrive within 7-15 business days. Please note that actual delivery times may vary due to logistics or other unforeseen factors.

Return and Exchange Policy

Return/Exchange Period: You can request a return or exchange within 7 days of receiving the product.

Return/Exchange Process: Contact us via our customer service email service@mail.gkcfua.com with your order number and relevant information. Our team will respond within 1-2 business days and guide you through the return or exchange process.

Payment Methods

We offer a variety of convenient payment options to suit your needs:

Mastercard

VISA

American Express

Cash on Delivery

China UnionPay

Customer Support

Our customer support team is ready to assist you. If you have any questions or require further information, please do not hesitate to contact us.
Important Information Table

Information TypeDetails
Order Processing Time3-5 Business Days
Delivery Time7-15 Business Days
Return/Exchange Period7 Days
Customer Service HoursMonday to Friday: 9:00 AM - 6:00 PM (excluding national public holidays)